
By Randy Howard
WELL known locally and globally for expertise in providing audit and tax services, the financial services firm, Deloitte, now offers consulting and financial advisory services in Barbados, led by a pro in his game.
Oliver Jordan, a top former banker, is at the helm of Deloitte’s new services which will be provided through an entity called Deloitte Consulting Ltd. from Deloitte’s base at the Phoenix Centre, George Street, St. Michael. Jordan became CEO of the Deloitte Consulting Ltd (DCL) on March 01, 2010.
Jordan, who brings to Deloitte a broad range of experience in the tourism and financial services sectors at the highest levels, met with Business Monday recently to give some insight about Deloitte Consulting, its service offerings and his plans to ensure its growth.
Jordan stated that when compared to other players in the local market, Deloitte is still a relatively new firm since its merger with another local firm six years ago. During this period, in keeping with its international reputation and quality service delivery, the Firm focused primarily on audit and tax.
However, given the changing economic climate including unchartered territories within the corporate environment, the need for strong and strategic consultancy services became evident – and with a wealth of knowledge and qualifications in Jordan and regional and world-wide access to human and other resources within Deloitte regional and internationally, Deloitte Consulting was established, well-positioned to lend a helping hand during nearly any business situation or environment.
Reminding Business Monday that Deloitte ranks as the number one accounting firm according to the ‘2010 Accounting Today Survey’, Deloitte’s reputation, expertise and capability is fully available to the local and regional business community – and can be highly personalised based on needs and where necessary, budget.
As it relates to the additional services that the company will now be offering, Jordan stated that these include insolvency and reorganisation services, forensic and dispute services and a broad range of consulting services to public and private sector clients in Barbados and the Caribbean region.
The first relates to assisting companies that may have challenges and assisting institutions who have customers that may have challenges, for example the banks – a sector that Jordan understands and knows intimately having served as a Managing Director of a regional bank and as the immediate Past President of the Barbados Bankers’ Association.
“In addition to myself, we have professionals who have expertise in doing liquidations and receiverships as the case may be, business monitoring, reorganisation – basically the range of services in the insolvency space,†Jordan said.
In the case of forensic and dispute services, he explained that this relates to situations where there are unfortunate differences between companies, and they need an independent professional to take a view – Deloitte Consulting can come in and provide an objective view of the matter under dispute.
He stated that the company has people who have expertise in forensic accounting, himself having worked as a Forensic Accountant in Canada, performing asset traces of drug dealers and others – and himself having worked for Deloitte in the Cayman Islands.
The final broad area of consulting services refers to things such as support for any mergers and acquisitions to Information Technology strategic reviews and helping companies develop strategic plans.
“So for example say you have a regional company that may need some support in doing a strategic plan, we can draw on our expertise in having assisted other companies around the world in similar industries develop strategic plans and bring that global knowledge to bear in the regional environmentâ€, he said.
To make this endeavour a successful one Jordan stated that he will be drawing on the expertise of other partners around the region, and across the globe, which is a business strategy that has served Deloitte well for so many years.
“I’ll be working closely with Deloitte’s offices in the region and globally as the case may be. There’s a lot of expertise in Barbados and the region, and we’ll really be looking at the particular client needs and determining who are the best people to bring in on each projectâ€, he stated, adding that “we’re offering the highest quality of service provision available to our clientsâ€.
He argued that one of the things that sets Deloitte Consulting apart from other firms is that very broad network of expertise, which means that they don’t necessarily need a major team on the ground – because they have the expertise within the Deloitte network of over 140 countries and just under 200 000 professionals (with more than 700 in the Caribbean).
“While each firm is independent our firm in Barbados is grouped in what is called the ‘Caribbean & Bermuda Cluster’, and we operate as a truly Caribbean teamâ€, he explained.
“So if you have a regional client who has operations across the region, we will designate one person in the Caribbean as a liaison for that client, and that person then co-ordinates the works done by the various offices, so from a client perspective it’s just one firm, and I think there’s tremendous strength in that. That’s the Deloitte difference,†he added.
Therefore, for an assignment in Barbados for example, the new CEO stated that they may draw on resources from the Cayman Islands, Bermuda, or even Jamaica, based on the expertise that is needed to deal with projects that may be range from Enterprise Applications to Human Capital to Outsourcing to Strategy and Operations to Technology Integration.
Jordan himself is well equipped to guide any organisation – especially those within the banking and hospitality sector; but from here on, as he charts his career and takes on the helm of Deloitte Consulting, any organisation in need of assistance can call on him and Deloitte Consulting to guide the way.
“We’re living our vision – to be always one step ahead – in the provision of audit and tax which we’re mastered at Deloitte and now in the area of consulting and financial advisory services to public and private clients spanning multiple industries via Deloitte Consulting,†Jordan emphasised.